We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, May 5, 2024 from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service…
The issue causing limited functionality involving eligibility response delays and/or timing out, reported yesterday, Tuesday, April 23, 2024, has been resolved. If you continue to experience issues, please contact our Support Team. We apologize for any inconvenience this may have caused your practice.
We are pleased to inform you of positive developments related to the ongoing Change Healthcare (CHC) outage, which has impacted outbound electronic clinical lab ordering and inbound clinical results in gGastro® since Wednesday, February 21, 2024. During a meeting between ModMed® employees and CHC’s Clinical Exchange Team earlier this week on Wednesday, April 17, 2024, CHC verbally communicated plans…
Waystar, a third-party clearinghouse with which we work, has made us aware that some providers have recently begun receiving duplicate Aetna (60054) electronic remittance advice (ERAs). Waystar has stated that it is in communication with Aetna to resolve this issue. Action Recommended by Waystar Waystar recommends that until this issue is resolved, please disregard the duplicate Aetna ERAs. We will…
Presented By ModMed® Training Team
Adding Service Notes to Favorites allows you to better organize your workflow, and provide quicker and easier access to the most frequently used service notes grouped into favorite folders according to your practice’s workflow.
This is an important patient safety message impacting a subset of gGastro® customers. Yesterday, Wednesday, February 21, 2024, we communicated with you about the ongoing limited functionality experienced by our third-party vendor, Change Healthcare. Today, Thursday, February 22, 2024, Change Healthcare is continuing to experience a network interruption, which they have now stated is related to a cybersecurity issue. Our…
This is a follow-up to our earlier communication regarding limited functionality with outbound electronic clinical lab ordering and inbound clinical results via Change Healthcare. Change Healthcare continues to experience limited functionality. We are working closely with this vendor as they seek to resolve the issue. Action Recommended If you are currently experiencing exception errors within gGastro®, please contact our Support…
The issue causing limited functionality when logging into gGastro® using Google Chrome, initially reported on Friday, January 12, 2024, has been resolved. As explained in our follow-up communication yesterday, Tuesday, January 16, 2024, the issue was connected to a Chrome extension, specifically McAfee WebAdvisor, installed on the workstation. More information regarding this issue concerning McAfee WebAdvisor can be found here. …
The gGastro® MIPS Webinar: “Submitting 2023 Data from gGastro® and What’s Coming for 2024” was held on Wednesday, January 10, 2024, at noon Eastern Time. ModMed®‘s gAdvisor Services team highlighted the following: The recent Final Rule for the 2024 Quality Payment Program (QPP) What will change for the 2024 MIPS performance period New gGastro® measures coming soon How to submit…
Presented By ModMed® Training Team
The “Link to chart” feature helps you to keep your patient’s documents organized. Newly scanned or imported documents can be linked to a previously scanned or imported document creating a single document in the patient’s chart.