Patient Safety Alert: Follow Up Refills Requests – Status Update

This is an important patient safety message regarding prescription “follow-up” refill requests impacting our Modernizing Medicine Gastroenterology clients. With the update to the Script2017 standard of ePrescribing, implemented in gGastro® v. 4.71, pharmacies now have the ability to send follow up refill requests to our Modernizing Medicine Gastroenterology clients. In rare instances, when a provider using gGastro® responds to a…

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Limited Support Staff Availability – Monday, January, 25, 2021 beginning at 2:30 PM ET

Company-wide meeting - Monday, January 25, 2021 In order for our Customer Success associates to attend our 2021 Annual Kickoff all-hands meeting, all Customer Success departments, including Support, will be unavailable Monday, January 25, 2021 beginning at 2:30 PM until approximately 5:30 PM ET. We plan to have limited staff available to monitor voicemails and support case submissions for any…

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Allow Apple Privacy Prompts for gGastro® iOS Applications

This applies to your practice if you run gGastro Mobile or gKiosk on an iOS device.  If you do not run gGastro Mobile or gKiosk on an iOS device, you can disregard this message. Recently, Apple released their latest changes in the Apple Store Privacy Policy, Including privacy permission prompts to users to improve visibility to how a user's data is…

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Issue Identified: 2021 E/M Coding Advisor Logic

Our team has been made aware of the following issue impacting certain gGastro® clients on v. 4.72 or higher, experienced in connection with the 2021 E/M Coding Advisor. Our engineers are working to address this issue and we expect to resolve the issue with the upcoming release (v. 4.72.1.5), anticipated to be released at the end of January, 2021. In…

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Monthly gGastro® Cloud Maintenance – January 16, 2021

Monthly Cloud Maintenance Reminder Dear Valued Clients: This is a reminder for the gGastro Cloud monthly maintenance window. SCHEDULED: January 16, 2021 between 12:00 AM - 6:00 AM Eastern Time APPLICATION IMPACT:  All services will be potentially unavailable for the duration of the updates. MAINTENANCE DESCRIPTION: A maintenance window is required in order to apply mandatory security updates to our…

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Patient Safety Alert: Unable to Open a Service Document Error Messag

This is a patient safety message regarding service documents that may impact certain Modernizing Medicine Gastroenterology clients. Our team identified and corrected an issue where, in some instances, users were unable to open signed service documents (e.g., office visit or procedure notes, letters, etc.) and, instead, received an exception error message.  Our team discovered that this exception error message was…

Patient Safety Alert: Unable to Open a Service Document Error Message

This is a patient safety message regarding service documents that may impact certain Modernizing Medicine Gastroenterology clients. We have recently determined that in some instances users are unable to open signed service documents (e.g., office visit or procedure notes, letters, etc.) and receive the following particular error message: If you encounter this particular error when attempting to open a signed document, the service will…

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MIPS UPDATE & WEBINAR: QPP 2021 Final Rule & 2020 Submission

QPP 2021 Final Rule & 2020 Submission On December 1st, 2020, CMS released the 2021 (Year 5) Quality Payment Program final rule. This rule primarily outlines the MIPS requirements and changes for the 2021 performance period, but includes several final updates that will apply to the 2020 performance period. Modernizing Medicine Gastroenterology has resources to help you, and we have…

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Are you ready for the 2021 E/M Changes?

We're glad we caught your attention! Please review this checklist BEFORE January 4th to make sure that you and your practice are ready for the the 2021 E/M Changes coming January 1, 2021. Click here to view the checklist  

Introducing modmed® Communities for Gastroenterology!

Modernizing Medicine Gastroenterology is launching modmed® Communities - an easy-to-use, intuitive, self-service and customer collaboration platform. We are excited to announce that we plan to make modmed® Communities available to you on January 14, 2021. Our modmed® Communities joins together educational content, support cases, and a user discussion forum for our gGastro® customers under one umbrella for an enhanced client self-service…

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