Industry
 

Resolution: Action Recommended: Limited Functionality – Friday, January 12, 2024

The issue causing limited functionality when logging into gGastro® using Google Chrome, initially reported on Friday, January 12, 2024, has been resolved. 

As explained in our follow-up communication yesterday, Tuesday, January 16, 2024, the issue was connected to a Chrome extension, specifically McAfee WebAdvisor, installed on the workstation. More information regarding this issue concerning McAfee WebAdvisor can be found here

Action Recommended

If you continue to be unable to log in to gGastro using Google Chrome, please uninstall the existing McAfee WebAdvisor extension and install the latest version from the Chrome Web Store. 

If you continue to experience issues, please contact our Support Team. We apologize for any inconvenience this may have caused your practice.

 

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