Waystar, a third-party clearinghouse with which we work, has made us aware that some providers have recently begun receiving duplicate Aetna (60054) electronic remittance advice (ERAs). Waystar has stated that it is in communication with Aetna to resolve this issue.
Action Recommended by Waystar
Waystar recommends that until this issue is resolved, please disregard the duplicate Aetna ERAs.
We will communicate with you again once Waystar has notified us that this issue has been resolved. Thank you for your attention to this matter.