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We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, November 3, 2024 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service after…
This is a follow-up to the patient safety communication we sent to you on Tuesday, October 15, 2024, concerning a sporadically occurring issue causing some clinical labs to fail to appear on Change Healthcare-generated lab requisition order forms. This issue, which impacted gGastro® cloud clients, has been resolved. The issue began on Sunday, October 6, 2024, with the upgrade to…
This is an important patient safety message impacting gGastro® cloud clients. Our team has identified a sporadically occurring issue causing some clinical labs to fail to appear on Change Healthcare-generated lab requisition order forms. The issue began on Sunday, October 6, 2024, with the upgrade to gGastro® version 6.3.2. Please note that clinical laboratory orders that are printed or faxed…
We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, October 20, 2024, from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service…
It is that time of the year again! We are writing to inform you that on Monday, September 16, 2024, Apple released the latest version of its iOS and iPadOS operating systems, iOS 18 and iPadOS 18. As a result, ModMed Gastroenterology plans to update its minimum iOS and iPadOS system requirements in Q2 2025. We plan to communicate an…
We are writing to make you aware of an important matter concerning MIPS Data Validation Audits (DVA). The Centers for Medicare & Medicaid Services (CMS) has engaged an external company, Guidehouse, to conduct MIPS DVA audits for Performance Year (PY) 2023. DVA audits will take place from October 2024 until April 2025. If your practice is selected for audit, you…
This is an important follow-up patient safety message to the communication we sent yesterday, Tuesday, October 8, 2024. The issue in which a subset of gGastro® cloud clients experienced inbound and outbound faxes being stuck in “Pending” status has been resolved. Note: These faxes were not lost; they were previously stuck in “Pending” status. This issue began with the release…
We have identified an issue impacting a subset of gGastro® cloud clients, in which inbound and outbound faxes are stuck in “Pending” status. Note: These faxes are not lost; they are merely stuck in “Pending” status. This issue began with the release of gGastro version 6.3.2 on Sunday, October 6, 2024. Our team is currently investigating this issue. We will…
We plan on updating our gGastro® cloud clients to the latest version of gGastro, v.6.3.2, on Sunday, October 6, 2024 from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption…