[EXPIRED] Patient Safety Alert: gGastro® Exception Error —Sunday, March 16, 2025

This is an important patient safety message impacting gGastro® clients. Our team has identified an issue in the “Plan” section of visit notes or procedure notes that began on Sunday, March 16, 2025, with gGastro version 6.3.7. Previous gGastro versions are not impacted. As a result of this issue, an exception error may appear when navigating through the plan. Additionally,…

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COMING SOON! Updates to the Login Page

COMING SOON! Updates to the Login Page We are excited to introduce a fresh, new login experience for gGastro users. As we prepare for this change, we want to point out some changes so you can prepare your users: 1. Thanks to smarter location prediction, gGastro will be able to set a default location. Consequently, the “location” drop-down menu item…

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gGastro® Tips and Tricks – Multiply Your Productivity

Multiply your productivity by opening multiple browsers within the application. With this feature you can look at lab results or other patient records during a visit, view the patient’s chart while working the schedule, or access patient charts from search results. You can open up to 5 different tabs from numerous areas of the application, including the left navigational panel, an appointment, the Patient Advanced Search, and many more. When in doubt, right click on a record to look for the Tab option. Available with Version 6.3.6. 

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[EXPIRED] gGastro® Cloud Update: Sunday, March 16, 2025 12:01 AM – 8:00 AM ET

We plan on updating our gGastro® cloud clients to the latest version of gGastro, v.6.3.7, on Sunday, March 16, 2025, from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in…

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[EXPIRED] Electronic Case Reporting (eCR) Feature for MIPS: Functionality Status Update

We are writing to update you about the status of the Electronic Case Reporting (eCR) functionality for MIPS in gGastro®. As you may be aware, this functionality uses the APHL Informatics Messaging Services (AIMS) platform. At this time, eCR functionality in gGastro remains under evaluation with AIMS as part of the Centers for Disease Control and Prevention (CDC) testing process.…

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[EXPIRED] gGastro® Product Update: How to Use the New Telehealth E/M Codes

On January 1, 2025, we uploaded the new telehealth Evaluation and Management (E/M) codes in gGastro®. You may review the American Medical Association information regarding the new telehealth codes here. We are writing to remind you of the recommended workflow to utilize the new telehealth E/M codes: Step 1: Create a Telehealth Service Type in Templates Configuration.  Step 2: Configure…

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[EXPIRED] Action Required: Manage Chargeback Notifications on the ModMed® Pay Dashboard by Friday, February 28, 2025

This is an important follow-up to our previous communications concerning the new “Disputes” tab on the ModMed® Pay Dashboard. This feature, which allows ModMed Pay clients to manage patient disputes (chargebacks), was first introduced on Thursday, January 9, 2025.  As a reminder, clients can now add and manage email recipients of chargeback notifications (and other notifications) via the “Settings” tab…

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[EXPIRED] gGastro® Cloud Update: Sunday, February 23, 2025 12:01 AM – 8:00 AM ET

We plan on updating our gGastro® cloud clients to the latest version of gGastro, v.6.3.6.1, on Sunday, February 23, 2025 from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in…

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[EXPIRED] Reminder: Holiday Office Closure / Support Available for Urgent Issues: February 17, 2025

We are writing to remind you that our offices will be closed on Monday, February 17, 2025, in observance of Presidents Day. We will reopen on Tuesday, February 18, 2025.  Please note: For urgent issues, our Support Team will be available via Support case on ModMed® Communities for gGastro®, email at gSupport@modmed.com, and phone at 866-459-4227 on Monday, February 17,…

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