Upcoming Downtime to Change Healthcare: May 21 and May 22, 2022

This notice impacts gGastro® clients who utilize the bidirectional clinical lab ordering and results system generated by Change Healthcare. We are writing to make you aware that Change Healthcare has informed us of upcoming downtime in its system. This downtime will occur: Saturday, May 21, 2022 12:01 AM Eastern Time (ET) – 7:00 AM ET Sunday, May 22, 2022 12:01…

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Action Required: Resolution: Issues at Change Healthcare Impacting Outbound Lab Ordering — April 18, 2022

Dear Valued Clients: We are writing to make you aware that the recent issues involving Change Healthcare, in which outbound clinical lab ordering was impacted for a subset of gGastro® clients, on Tuesday, April 18, 2022, have been resolved.   Action Required:  Please remove the current Access CORS plugin extension and install the “CORS-Unblocked” plugin extension. In order to do so,…

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Issues at Change Healthcare Impacting Outbound Lab Ordering – April 18, 2022

Dear Valued Clients: We have been made aware of recent issues involving Change Healthcare that may impact outbound clinical lab ordering for a subset of gGastro® clients.   Issue #1: The Outbound Lab Ordering window now shows a blank screen. Updating your browser to the most current version, and updating the Cross Origin Resource Sharing (CORS) plug-in (uninstall, then reinstall), typically…

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