Change Healthcare, a third-party vendor that provides outbound clinical lab orders and inbound clinical results to gGastro®, has informed us that services may be temporarily disrupted from 9:00 PM - 11:59 PM Central Time on Tuesday, June 13, 2023, due to a planned upgrade. Please note: During this window, attempts to use outbound lab ordering will be limited, and results…
Dear Valued Clients: We are writing to make you aware that the recent issues involving Change Healthcare, in which outbound clinical lab ordering was impacted for a subset of gGastro® clients, on Tuesday, April 18, 2022, have been resolved. Action Required: Please remove the current Access CORS plugin extension and install the “CORS-Unblocked” plugin extension. In order to do so,…
Dear Valued Clients: We have been made aware of recent issues involving Change Healthcare that may impact outbound clinical lab ordering for a subset of gGastro® clients. Issue #1: The Outbound Lab Ordering window now shows a blank screen. Updating your browser to the most current version, and updating the Cross Origin Resource Sharing (CORS) plug-in (uninstall, then reinstall), typically…