Waystar — Issue Identified: Providers Receiving Duplicate Aetna ERAs / Action Recommended

Waystar, a third-party clearinghouse with which we work, has made us aware that some providers have recently begun receiving duplicate Aetna (60054) electronic remittance advice (ERAs). Waystar has stated that it is in communication with Aetna to resolve this issue. Action Recommended by Waystar Waystar recommends that until this issue is resolved, please disregard the duplicate Aetna ERAs. We will…

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