Support
This is a patient safety message regarding service documents that may impact certain Modernizing Medicine Gastroenterology clients. Our team identified and corrected an issue where, in some instances, users were unable to open signed service documents (e.g., office visit or procedure notes, letters, etc.) and, instead, received an exception error message. Our team discovered that this exception error message was…
This is a patient safety message regarding service documents that may impact certain Modernizing Medicine Gastroenterology clients. We have recently determined that in some instances users are unable to open signed service documents (e.g., office visit or procedure notes, letters, etc.) and receive the following particular error message: If you encounter this particular error when attempting to open a signed document, the service will…
Modernizing Medicine Gastroenterology is launching modmed® Communities - an easy-to-use, intuitive, self-service and customer collaboration platform. We are excited to announce that we plan to make modmed® Communities available to you on January 14, 2021. Our modmed® Communities joins together educational content, support cases, and a user discussion forum for our gGastro® customers under one umbrella for an enhanced client self-service…
Dear Valued Clients: Our offices will be closed on Friday, December 25, 2020. We will reopen on Monday, December 28, 2020. We wish you a safe and happy holiday! Sincerely, The Modernizing Medicine Gastroenterology Team
Update IP Addresses Range As we work to improve and grow our service offerings, we are expanding our IT infrastructure to better handle our client’s needs and support improved security settings. If your environment allows communication only to known IP addresses, please have your network administrator add the following IP addresses by Saturday, December 19, 2020. This is a final…
Monthly Cloud Maintenance Reminder This is a reminder for the gGastro Cloud monthly maintenance window. SCHEDULED: December 19, 2020 between 12:00 AM - 6:00 AM Eastern Time APPLICATION IMPACT: All services will be potentially unavailable for the duration of the updates. MAINTENANCE DESCRIPTION: A maintenance window is required in order to apply mandatory security updates to our systems. This work…
Effective 1/01/2021, Passport Health Plan Kentucky is merging with Molina Healthcare Kentucky. Electronic claims will continue to be accepted with EDI payer ID# 61325. However, providers currently enrolled for EFT/ERA through Instamed must re-enroll through the new payment vendor, ChangeHealthcare ProviderNet. Providers should have received direct communication from Passport Health Plan about these changes. The Passport News bulletin can be…
ICD-10 Code Updates Take Effect on October 1, 2020 Please be advised that CMS has released the 2021 ICD-10 codes to be used for discharges and patient encounters occurring between October 1, 2020 and September 30, 2021. The 2021 updates to ICD-10 codes will take effect on Thursday, October 1, 2020. We plan for the updated ICD-10 Codes to be…
MHNET Behavioral Health is no longer processing claim or real-time transactions and we have deactivated these connections. Providers should review the patients 2020 Member Id card for correct Payer information.
Effective July 1, 2019, the state of Florida requires providers to inform their patients of available non-opioid alternatives for the treatment of pain before prescribing, ordering, dispensing or administering an opioid to their patients. Such alternatives may include: Non-opioid medicinal drugs or drug products, Interventional procedures or treatments, Acupuncture, Chiropractic treatments, Massage therapy, Physical therapy, Occupational therapy, or Any other…