Resolution: Action Required: Issue Identified: CMS Eligibility File Processing – April 25, 2022

Dear Valued Clients: We are writing to make you aware that the recent issue involving EDIinsight by Waystar, in which users were receiving an error message when attempting to use CMS eligibility (ANSI 270/271) file processing, today, Monday, April 25, 2022, has been resolved. Action Required: Please resend any eligibility (ANSI 270) files that did not receive a successful response…


New Appointy URL for Scheduling Upgrades 

Dear Valued Clients: We are writing to inform you that we are changing the URL for scheduling upgrades on Appointy from to, effective immediately.  If you have any questions or need assistance regarding this matter, please reach out to our Support Team. Sincerely, The ModMed Gastroenterology Team  


Announcing Patient Self Scheduling for gPM™

Dear Valued Clients: Modernizing Medicine continues to focus on improving user experience across our products, which is why we are pleased to announce Patient Self Scheduling for gPM™.  Please note: Clients are required to have gReminder+™ in order to use Patient Self Scheduling. We have developed the Patient Self Scheduling feature for patients who need to schedule appointments online. They…


Temporary Hold: Discontinuation of Demand Messaging: March 18, 2022

Dear Valued Clients: We are writing to make you aware that the patient engagement platform provider for the gReminder+™ tool has informed us that it has placed a temporary hold on its discontinuation of Demand Messaging. On February 4, 2022, we communicated to you that Demand Messaging would be discontinued today, Friday, March 18, 2022.  The patient engagement platform provider…


Estimate Appointment Costs in Advance

Presented By modmed® Training Team

You can set more accurate expectations for your accounts receivables by setting preferred procedure codes for specific activities in gPM™. Then, you can review those estimated costs in the Appointment Expected Receivables report.


Lock and Unlock Batches in a Payment or Refund

Presented By Digestive Care Center

If modifying a payment or refund in gPM™, after a batch has been locked, you can easily unlock the batch right in the transaction. When the updates are complete, you can then lock the batch again without ever leaving the transaction. 

Examples of when you might need to do this include (1) changing the batch that was originally selected in the transaction, (2) updating the payment/refund type, or (3) modifying the payment/refund amount.