v. 5.4 Release Highlights
Access to Clinical and Billing Alerts in gPM™ is easy with Patient Summary
Presented By ModMed® Training Team
The Patient Summary gives you a quick glimpse of important patient information such as Clinical Alerts, Billing Alerts, and Due Recommendations. Just click on the Patient Summary icon available from many areas in the application
Resolution: Action Required: Issue Identified: CMS Eligibility File Processing – April 25, 2022
Dear Valued Clients: We are writing to make you aware that the recent issue involving EDIinsight by Waystar, in which users were receiving an error message when attempting to use CMS eligibility (ANSI 270/271) file processing, today, Monday, April 25, 2022, has been resolved. Action Required: Please resend any eligibility (ANSI 270) files that did not receive a successful response…
New Appointy URL for Scheduling Upgrades
Dear Valued Clients: We are writing to inform you that we are changing the URL for scheduling upgrades on Appointy from https://gmed.appointy.com to https://modmedupgrades.appointy.com, effective immediately. If you have any questions or need assistance regarding this matter, please reach out to our Support Team. Sincerely, The ModMed Gastroenterology Team
Announcing Patient Self Scheduling for gPM™
Dear Valued Clients: Modernizing Medicine continues to focus on improving user experience across our products, which is why we are pleased to announce Patient Self Scheduling for gPM™. Please note: Clients are required to have gReminder+™ in order to use Patient Self Scheduling. We have developed the Patient Self Scheduling feature for patients who need to schedule appointments online. They…
Temporary Hold: Discontinuation of Demand Messaging: March 18, 2022
Dear Valued Clients: We are writing to make you aware that the patient engagement platform provider for the gReminder+™ tool has informed us that it has placed a temporary hold on its discontinuation of Demand Messaging. On February 4, 2022, we communicated to you that Demand Messaging would be discontinued today, Friday, March 18, 2022. The patient engagement platform provider…
Holiday Office Closure — January 17, 2022
Our offices will be closed on Monday, January 17, 2022, in observance of Martin Luther King Jr. Day. We will reopen on Tuesday, January 18, 2022. We wish you a safe and happy holiday!
Issue Identified: modmed® Pay Funding Delay — Wednesday, November 10, 2021
Dear Valued Clients: Our monitoring tools alerted us that some users may be experiencing funding delays. Our team is currently investigating the issue. We apologize for any inconvenience that you may experience. If you have any further questions, please contact our Support Team. Sincerely, The ModMed Team
Estimate Appointment Costs in Advance
Presented By modmed® Training Team
You can set more accurate expectations for your accounts receivables by setting preferred procedure codes for specific activities in gPM™. Then, you can review those estimated costs in the Appointment Expected Receivables report.
Lock and Unlock Batches in a Payment or Refund
Presented By Digestive Care Center
If modifying a payment or refund in gPM™, after a batch has been locked, you can easily unlock the batch right in the transaction. When the updates are complete, you can then lock the batch again without ever leaving the transaction.
Examples of when you might need to do this include (1) changing the batch that was originally selected in the transaction, (2) updating the payment/refund type, or (3) modifying the payment/refund amount.