Patient Safety Alert: Update: Surescripts: Potential Inaccurate Medication History Data

Dear Valued Clients: This is an important follow-up patient safety message impacting a subset of gGastro® clients. We are writing to inform you that Surescripts has provided an update regarding an issue it initially reported in September 2021 and October 2021, involving possible inaccurate medication history data sent from three pharmacy data sources. Following is information we have recently received…

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New Appointy URL for Scheduling Upgrades 

Dear Valued Clients: We are writing to inform you that we are changing the URL for scheduling upgrades on Appointy from https://gmed.appointy.com to https://modmedupgrades.appointy.com, effective immediately.  If you have any questions or need assistance regarding this matter, please reach out to our Support Team. Sincerely, The ModMed Gastroenterology Team  

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Monthly gGastro® Cloud Maintenance Reminder — April 16, 2022

Dear Valued Clients: This is a reminder for the gGastro® Cloud monthly maintenance window. SCHEDULED: Saturday, April 16, 2022, between 12:00 AM - 6:00 AM Eastern Time APPLICATION IMPACT: All services will be potentially unavailable for the duration of the updates.  MAINTENANCE DESCRIPTION: A maintenance window is required in order to apply mandatory security updates to our systems. This work…

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Announcing Patient Self Scheduling for gPM™

Dear Valued Clients: Modernizing Medicine continues to focus on improving user experience across our products, which is why we are pleased to announce Patient Self Scheduling for gPM™.  Please note: Clients are required to have gReminder+™ in order to use Patient Self Scheduling. We have developed the Patient Self Scheduling feature for patients who need to schedule appointments online. They…

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gGastro® v.5.2 Release is Generally Available

Dear Valued Clients: We are excited to announce the general release of gGastro® version 5.2. Schedule your Update: gGastro® v.5.2 is planned to be available for on-premise installations as of today, April 1, 2022. Reserve your update spot for the v.5.2 release now. Please click here to schedule your update. Please keep in mind the following compatibility requirements when planning your…

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STOP tripping over the Scanner – Use gGastro® Mobile Take a Photo

Presented By ModMed® Training Team  

gGastro® Mobile Take a Photo enhances your workflow by saving you several trips to a dedicated photocopier or scanner. Just take a photo of the Patient Insurance card or other documents and gGastro® Mobile will send those images to gGastro® Web for you to file in the Patient Chart.

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Action Requested: Begin Transitioning to Alternate Faxing Solutions

Dear Valued Clients: We are writing to remind you that if you are a gGastro® self-hosted client currently using the HylaFAX™ faxing component, to avoid future service interruptions, please plan to begin transitioning to other options as detailed below. Please note: If you are a gGastro self-hosted client who currently uses the InterFAX or iFax solutions, this communication does not…

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Temporary Hold: Discontinuation of Demand Messaging: March 18, 2022

Dear Valued Clients: We are writing to make you aware that the patient engagement platform provider for the gReminder+™ tool has informed us that it has placed a temporary hold on its discontinuation of Demand Messaging. On February 4, 2022, we communicated to you that Demand Messaging would be discontinued today, Friday, March 18, 2022.  The patient engagement platform provider…

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Patient Safety Alert

Dear Valued Clients: This is an important patient safety message regarding the documentation of patient weight data impacting certain gGastro® clients. In particular workflows, while using gGastro v.5.2.0.0 / v.5.2.0.1, the patient weight from a previous visit is unintentionally populating on the current Visit or Procedure Note, which may impact weight-dependent clinical decisions. A screenshot displaying the issue is included…

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