We are writing to inform you of an issue that is impacting gGastro® cloud clients. When users import a patient’s medication history, no results are returned. Please see screenshot below for reference:
Our team is working to resolve this issue, and we will communicate with you again once we resolve it.
Action Recommended
Until this issue is resolved, we recommend that users refresh the patient’s Formulary data in the Prescription tab, and then import the patient’s medication history. Please see screenshot below for reference:
We apologize for any inconvenience this may cause your practice. We appreciate your patience as we work to resolve this issue.