Our monitoring tools alerted us that some users may be experiencing limited functionality related to the Carequality interoperability framework in gGastro®. When the Carequality button is selected, a subset of users encounter the following error message: “Object reference not set to an instance of an object.” Our team is currently investigating the issue. We apologize for any inconvenience that…
We have identified an issue impacting a subset of gGastro® cloud clients, in which inbound and outbound faxes are stuck in “Pending” status. Note: These faxes are not lost; they are merely stuck in “Pending” status. This issue began with the release of gGastro version 6.3.2 on Sunday, October 6, 2024. Our team is currently investigating this issue. We will…
We are writing to make you aware that some users utilizing the Google Chrome browser may be missing save buttons or experiencing margin inconsistencies in gGastro® since Friday, July 5, 2024. In the meantime, as a workaround, please use Microsoft Edge to access gGastro. Our team is currently investigating the issue. We apologize for any inconvenience that you may experience.…