This is an important patient safety alert impacting a subset of gGastro® cloud clients. Our monitoring tools alerted us that some users may be experiencing a delay with inbound HL7 integrations (demographics, appointments, and clinical / pathology results). This issue began on Sunday, December 8, 2024. Our team is currently investigating the issue and will update you as more information…
We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, December 8, 2024 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service after…
We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, November 3, 2024 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service after…
We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, October 20, 2024, from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service…
We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, September 8, 2024 from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service…
We plan on updating our gGastro® cloud clients to gGastro version 6.3 on Sunday, August 25, 2024 from 12:01 AM – 8:00 AM Eastern Time. The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service after this date, or…
Please be advised that our original plan to update your cloud environment to the latest version of gGastro®, originally scheduled for Sunday, August 11, 2024, has changed and will now occur on Sunday, August 18, 2024. Accordingly, there may be some downtime between 12:01 AM Eastern Time and 8:00 AM Eastern Time on Sunday, August 18, 2024, as we deploy…
We plan on updating our gGastro® cloud clients to the latest version of gGastro, v.6.2.6.1, from Sunday, July 28, 2024 12:01 AM – 8:00 AM Eastern Time. In earlier communications sent this month, we made you aware that some users utilizing the Google Chrome browser may be missing save buttons or experiencing margin inconsistencies in gGastro® since Friday, July 5,…
We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, May 19, 2024, from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service…
Dear Valued Clients: This is a reminder for the gGastro® Cloud monthly maintenance window. SCHEDULED: Saturday, April 16, 2022, between 12:00 AM - 6:00 AM Eastern Time APPLICATION IMPACT: All services will be potentially unavailable for the duration of the updates. MAINTENANCE DESCRIPTION: A maintenance window is required in order to apply mandatory security updates to our systems. This work…