Waystar Update: Network Interruption Related to Cybersecurity Issue with Change Healthcare

This is a follow-up to recent communications we have sent to you regarding impacts to EDIinsight® by Waystar, a third-party clearinghouse with which we work. As you may be aware, on Wednesday, February 21, 2024, a cybersecurity issue began to affect Change Healthcare, which is in turn impacting EDIinsight by Waystar.   The impact of the Change Healthcare cybersecurity issue is…

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Waystar: Erroneous Claim Rejections — Medicaid Ohio (SKOH0) and Affiliated Payers

Waystar has made us aware that on Tuesday, May 2, 2023, Ohio Medicaid Enterprise System (OMES) EDI implemented a change which caused claims to erroneously reject for E181 — Invalid affiliation between Rendering and Billing provider. Impacted claims would have produced an 824 transaction and HTML report with a reject code of E181.  The issue was caught immediately and reversed…

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USPS Postage Pricing Change: Patient Statements and Paper Claims

Dear Valued Clients: As you may already be aware, the United States Postal Service (USPS) has announced a $0.03 rate increase on postage.  In response to the USPS increase, clearinghouse costs for Patient Statements and Paper Claims will accordingly increase $0.03. Effective Friday, October 1, 2021, the new pricing will be $0.74 per first page of Patient Statements, and $0.58…

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