Action Required: Resolution: Issues at Change Healthcare Impacting Outbound Lab Ordering — April 18, 2022

Dear Valued Clients: We are writing to make you aware that the recent issues involving Change Healthcare, in which outbound clinical lab ordering was impacted for a subset of gGastro® clients, on Tuesday, April 18, 2022, have been resolved.   Action Required:  Please remove the current Access CORS plugin extension and install the “CORS-Unblocked” plugin extension. In order to do so,…

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Issues at Change Healthcare Impacting Outbound Lab Ordering – April 18, 2022

Dear Valued Clients: We have been made aware of recent issues involving Change Healthcare that may impact outbound clinical lab ordering for a subset of gGastro® clients.   Issue #1: The Outbound Lab Ordering window now shows a blank screen. Updating your browser to the most current version, and updating the Cross Origin Resource Sharing (CORS) plug-in (uninstall, then reinstall), typically…

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Patient Safety Alert: Update: Surescripts: Potential Inaccurate Medication History Data

Dear Valued Clients: This is an important follow-up patient safety message impacting a subset of gGastro® clients. We are writing to inform you that Surescripts has provided an update regarding an issue it initially reported in September 2021 and October 2021, involving possible inaccurate medication history data sent from three pharmacy data sources. Following is information we have recently received…

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New Appointy URL for Scheduling Upgrades 

Dear Valued Clients: We are writing to inform you that we are changing the URL for scheduling upgrades on Appointy from https://gmed.appointy.com to https://modmedupgrades.appointy.com, effective immediately.  If you have any questions or need assistance regarding this matter, please reach out to our Support Team. Sincerely, The ModMed Gastroenterology Team  

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gGastro® v.5.2 Release is Generally Available

Dear Valued Clients: We are excited to announce the general release of gGastro® version 5.2. Schedule your Update: gGastro® v.5.2 is planned to be available for on-premise installations as of today, April 1, 2022. Reserve your update spot for the v.5.2 release now. Please click here to schedule your update. Please keep in mind the following compatibility requirements when planning your…

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STOP tripping over the Scanner – Use gGastro® Mobile Take a Photo

Presented By ModMed® Training Team  

gGastro® Mobile Take a Photo enhances your workflow by saving you several trips to a dedicated photocopier or scanner. Just take a photo of the Patient Insurance card or other documents and gGastro® Mobile will send those images to gGastro® Web for you to file in the Patient Chart.

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Action Requested: Begin Transitioning to Alternate Faxing Solutions

Dear Valued Clients: We are writing to remind you that if you are a gGastro® self-hosted client currently using the HylaFAX™ faxing component, to avoid future service interruptions, please plan to begin transitioning to other options as detailed below. Please note: If you are a gGastro self-hosted client who currently uses the InterFAX or iFax solutions, this communication does not…

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Patient Safety Alert

Dear Valued Clients: This is an important patient safety message regarding the documentation of patient weight data impacting certain gGastro® clients. In particular workflows, while using gGastro v.5.2.0.0 / v.5.2.0.1, the patient weight from a previous visit is unintentionally populating on the current Visit or Procedure Note, which may impact weight-dependent clinical decisions. A screenshot displaying the issue is included…

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Life is easier with the Hemorrhoid Treatment Service Type

Presented By ModMed® Training Team  

Don’t reinvent the Wheel! Use the correct service type and make your life easier when documenting Hemorrhoid Treatment services. When your appointments and services are configured with the specific Hemorrhoid Treatment service type, gGastro offers suggested diagnostic and billing codes to get your claim out the door quicker!
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