Dear Valued Clients: We are writing to make you aware that Waystar has informed us that the issue involving a delay in Eligibility, causing processing times to be longer than usual for some users, reported on Tuesday, May 17, 2022, has been resolved. Thank you for your patience as Waystar worked to resolve the issue.
Dear Valued Clients: This is an important notification to alert you to an upcoming 2022 CMS MIPS requirement, which impacts our gGastro® clients. Per the final rule by the Centers for Medicare & Medicaid Services (CMS) and Health and Human Services (HHS), a new attestation has been added for a self-assessment using the SAFER High
Dear Valued Clients: This is an important follow-up patient safety message impacting a subset of gGastro® clients. We are writing to inform you that Surescripts has informed us that an issue it initially reported in September 2021 and October 2021, involving possible inaccurate medication history data sent from three pharmacy data sources, is resolved. Following
Dear Valued gGastro® Cloud Clients: We are writing to make you aware of an issue involving Tasking, and to provide you with a temporary workflow while we work to resolve this issue. This issue was introduced with gGastro® version 5.2. As users work through their Tasks, if the User Preference is set to “Next task”
Benefit: Patient Self-Scheduling is a hassle-free and convenient way for patients to schedule an appointment with a provider, and upload their insurance card using their favorite mobile device or computer. . Step 1 The patient schedules an appointment and uploads an insurance card using the patient self-scheduling feature. Step 2 Review and approve the
Dear Valued Clients: We are writing to make you aware that the recent issue involving EDIinsight by Waystar, in which users were receiving an error message when attempting to use CMS eligibility (ANSI 270/271) file processing, today, Monday, April 25, 2022, has been resolved. Action Required: Please resend any eligibility (ANSI 270) files that did
Dear Valued Clients: We are excited to announce the general availability of gGastro® version 5.2.1. Schedule your Update: gGastro® v.5.2.1 is planned to be available for on-premise installations as of today, April 21, 2022. Reserve your update spot for the v.5.2.1 release now. Please click here to schedule your update. Please keep in mind the
Action Required: Resolution: Issues at Change Healthcare Impacting Outbound Lab Ordering — April 18, 2022
Dear Valued Clients: We are writing to make you aware that the recent issues involving Change Healthcare, in which outbound clinical lab ordering was impacted for a subset of gGastro® clients, on Tuesday, April 18, 2022, have been resolved. Action Required: Please remove the current Access CORS plugin extension and install the “CORS-Unblocked” plugin extension.
Dear Valued Clients: We have been made aware of recent issues involving Change Healthcare that may impact outbound clinical lab ordering for a subset of gGastro® clients. Issue #1: The Outbound Lab Ordering window now shows a blank screen. Updating your browser to the most current version, and updating the Cross Origin Resource Sharing (CORS)
Dear Valued Clients: This is an important follow-up patient safety message impacting a subset of gGastro® clients. We are writing to inform you that Surescripts has provided an update regarding an issue it initially reported in September 2021 and October 2021, involving possible inaccurate medication history data sent from three pharmacy data sources. Following is