[EXPIRED] Holiday Office Closure: September 2, 2024
Our offices will be closed on Monday, September 2, 2024, in observance of Labor Day. We will reopen on Tuesday, September 3, 2024. We wish you a safe and happy holiday!
[EXPIRED] gGastro® Cloud: v.6.3 Release Update
We plan on updating our gGastro® cloud clients to gGastro version 6.3 on Sunday, August 25, 2024 from 12:01 AM – 8:00 AM Eastern Time. The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service after this date, or…
[EXPIRED] gGastro® Cloud Update Rescheduled: August 18, 2024
Please be advised that our original plan to update your cloud environment to the latest version of gGastro®, originally scheduled for Sunday, August 11, 2024, has changed and will now occur on Sunday, August 18, 2024. Accordingly, there may be some downtime between 12:01 AM Eastern Time and 8:00 AM Eastern Time on Sunday, August 18, 2024, as we deploy…
[EXPIRED] gGastro® Cloud Update: Sunday, July 28, 2024 12:01 AM – 8:00 AM ET
We plan on updating our gGastro® cloud clients to the latest version of gGastro, v.6.2.6.1, from Sunday, July 28, 2024 12:01 AM – 8:00 AM Eastern Time. In earlier communications sent this month, we made you aware that some users utilizing the Google Chrome browser may be missing save buttons or experiencing margin inconsistencies in gGastro® since Friday, July 5,…
gGastro® Tips and Tricks – GIQuIC Biopsy Protocol
Presented By ModMed® Training Team
If you participate in GIQuIC, Protocol is a required field for biopsies when IBD indications “Inflammatory bowel disease of the intestine if more precise diagnosis or determination of the extent/severity of activity of disease will influence immediate/future management” OR “Surveillance due to inflammatory bowel disease” are selected in the service. To automate this field, and prevent exceptions when generating the file, you can create Biopsy user list items to include Protocol.
[EXPIRED] Important Update Concerning the Impact of a Windows Update by CrowdStrike — July 19, 2024
We are writing to inform you that CrowdStrike, a Cybersecurity technology company, released an update that caused a defect to impact Windows hosts. Per CrowdStrike's statement, this is not a security incident or cyberattack. The issue has been identified and isolated, and a fix has been deployed. Click here to read the full statement from CrowdStrike. Note: gGastro® has not…
[EXPIRED] Change Healthcare Outage: Clinical Exchange Lab Restoration Has Been Completed in gGastro®
We are writing to provide an important update on the cybersecurity issue affecting our third-party vendor, Change Healthcare (CHC), which began on Wednesday, February 21, 2024. Since Monday, May 13, 2024, we have been working closely with CHC to restore all impacted clinical lab exchange services in gGastro® that negatively impacted functionality related to outbound electronic clinical lab ordering and…
CMS Announces Release of the 2023 Final Score Preview and Change Healthcare EUC Exception
We are writing to inform you that the Centers for Medicare & Medicaid Services (CMS) has released the 2023 Final Score Preview and the Change Healthcare (CHC) Extreme and Uncontrollable Circumstances (EUC) exception. 2023 Final Score Preview CMS has announced that the MIPS Final Score Preview period for the 2023 performance year is now available to all clinicians and authorized…
[EXPIRED] Issue Identified and Resolved: gKiosk™ Limited Functionality – July 10, 2024
On Wednesday, July 10, 2024, our monitoring tools alerted us that some users may have experienced limited functionality involving gKiosk™. Our team has resolved this issue. We apologize for any inconvenience that you may have experienced.
[EXPIRED] Issue Identified: Missing Save Buttons or Margin Inconsistencies with Google Chrome Browser
We are writing to make you aware that some users utilizing the Google Chrome browser may be missing save buttons or experiencing margin inconsistencies in gGastro® since Friday, July 5, 2024. In the meantime, as a workaround, please use Microsoft Edge to access gGastro. Our team is currently investigating the issue. We apologize for any inconvenience that you may experience.…