gReminder+™ and Patient Self-Scheduling Tools – Update to Portal Resource Center 

We are writing to make you aware that a vendor whose technology we utilize for our gReminder+ and Patient Self-Scheduling tools has informed us that it has updated its Portal Resource Center. A screenshot is included below for reference. Please note: You will receive access to relevant “Announcements” and “Guides”.  If you have any questions regarding this notice, please contact…

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Temporary Hold: Discontinuation of Demand Messaging: March 18, 2022

Dear Valued Clients: We are writing to make you aware that the patient engagement platform provider for the gReminder+™ tool has informed us that it has placed a temporary hold on its discontinuation of Demand Messaging. On February 4, 2022, we communicated to you that Demand Messaging would be discontinued today, Friday, March 18, 2022.  The patient engagement platform provider…

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Messages Involving Cannabis or CBD Products Not Permitted in gReminder+™ Tool

Dear Valued Clients: We are writing to make you aware that the messaging services platform provider for the gReminder+™ tool has informed us that a subset of clients has sent messages that market and promote cannabis or CBD products via Reminders. Please note: Messages concerning cannabis or CBD products, marketing or otherwise, are not permitted under our platform provider’s acceptable…

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gReminder+ Notification: Resolved – Delayed reminders- 12/8/20

Dear Valued Customer, We have become aware of an issue where voice messages across all gReminder+ products were delayed due to a backend issue. We have confirmed that some patients received voice calls later in the evening than normal on Tuesday, December 8. The issue has been resolved as of this morning and voice messages planned for today will go…

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Introducing gReminder+!

Modernizing Medicine® Gastroenterology is excited to announce that it is upgrading its gPM™ patient appointment reminder service from gReminder to gReminder+™ at no additional fee for existing gReminder users. Additional features you can expect to see in gReminder+ include: Appointment reminders with automated text, email and phone calls Automated messages that engage "no-show" patients to reschedule On-demand messages to help communicate office closures or delays We…

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