[EXPIRED] Issue Identified and Resolved: Limited Functionality with Payment Processing — Wednesday, January 15, 2025

This afternoon, Wednesday, January 15, 2025 at approximately 2:26 PM Eastern Time (ET), our team identified an issue involving limited functionality with payment processing. This issue impacted a subset of ModMed® Pay users. Our team resolved this issue at approximately 2:54 PM ET today, January 15, 2025.   This issue impacted payment processing and may have resulted in payment failures…

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[EXPIRED] ModMed Pay: Resolution / Action Recommended: Limited Functionality with Payment Processing — January 14, 2025

The issue causing limited functionality with payment processing, reported on Tuesday, January 14, 2025, has been resolved. This issue impacted a subset of ModMed® Pay users.  Action Recommended: Practices should review the ModMed Pay Dashboard to determine if any payment was successful.= If the payment was successful, it should be manually recorded in gPM™.  If the payment does not display…

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