This is an important patient safety alert impacting a subset of gGastro® cloud clients. Our monitoring tools alerted us that some users may be experiencing a delay with inbound HL7 integrations (demographics, appointments, and clinical / pathology results). This issue began on Sunday, December 8, 2024. Our team is currently investigating the issue and will update you as more information…
This is a follow-up to the patient safety communication we sent to you on Tuesday, October 15, 2024, concerning a sporadically occurring issue causing some clinical labs to fail to appear on Change Healthcare-generated lab requisition order forms. This issue, which impacted gGastro® cloud clients, has been resolved. The issue began on Sunday, October 6, 2024, with the upgrade to…
This is an important patient safety message impacting gGastro® cloud clients. Our team has identified a sporadically occurring issue causing some clinical labs to fail to appear on Change Healthcare-generated lab requisition order forms. The issue began on Sunday, October 6, 2024, with the upgrade to gGastro® version 6.3.2. Please note that clinical laboratory orders that are printed or faxed…