Support
 

[EXPIRED] Patient Safety Alert: Inbound HL7 Integrations Delayed: Monday, December 9, 2024

This is an important patient safety alert impacting a subset of gGastro® cloud clients. Our monitoring tools alerted us that some users may be experiencing a delay with inbound HL7 integrations (demographics, appointments, and clinical / pathology results). This issue began on Sunday, December 8, 2024.

Our team is currently investigating the issue and will update you as more information becomes available.

We apologize for the inconvenience this may cause your practice. Thank you for your patience and understanding while we work through this issue.

 

RELATED ARTICLES

Issue Identified and Resolved: Limited Functionality with Payment Processing — Wednesday, January 15, 2025

This afternoon, Wednesday, January 15, 2025 at approximately 2:26 PM Eastern Time (ET), our…

[EXPIRED] ModMed Pay: Resolution / Action Recommended: Limited Functionality with Payment Processing — January 14, 2025

The issue causing limited functionality with payment processing, reported on Tuesday, January 14, 2025,…

Issue Identified: Limited Functionality – January 13, 2025

Our monitoring tools alerted us that a subset of users are experiencing exception errors…