Lock and Unlock Batches in a Payment or Refund

Presented By Digestive Care Center

If modifying a payment or refund in gPM™, after a batch has been locked, you can easily unlock the batch right in the transaction. When the updates are complete, you can then lock the batch again without ever leaving the transaction. 

Examples of when you might need to do this include (1) changing the batch that was originally selected in the transaction, (2) updating the payment/refund type, or (3) modifying the payment/refund amount.


Keep Collection Accounts on Notice with Collection Automation!

Presented By modmed Training Team

Keep your collections accounts moving through the process in gPM™ without extra manual intervention by enabling the collections automation feature. This feature will automatically update your collections accounts to the next appropriate status and generate associated letters so that these accounts don’t sit stagnant in the collections queue.


Introducing modmed® Communities for Gastroenterology!

Modernizing Medicine Gastroenterology is launching modmed® Communities - an easy-to-use, intuitive, self-service and customer collaboration platform. We are excited to announce that we plan to make modmed® Communities available to you on January 14, 2021. Our modmed® Communities joins together educational content, support cases, and a user discussion forum for our gGastro® customers under one umbrella for an enhanced client self-service…


eSolutions Notification – Passport Kentucky – Payer changes – Effective 1/01/2021

Effective 1/01/2021, Passport Health Plan Kentucky is merging with Molina Healthcare Kentucky. Electronic claims will continue to be accepted with EDI payer ID# 61325. However, providers currently enrolled for EFT/ERA through Instamed must re-enroll through the new payment vendor, ChangeHealthcare ProviderNet. Providers should have received direct communication from Passport Health Plan about these changes. The Passport News bulletin can be…


Post Your Insurance Payments with LESS CLICKS!

Presented By modmed® Training Team

When posting insurance payments with many patients, you can press Control and Enter on your keyboard to select the next patient, without having your hands leave the keyboard! This may help you move through an EOB faster.


gReminder+ Notification: Resolved – Delayed reminders- 12/8/20

Dear Valued Customer, We have become aware of an issue where voice messages across all gReminder+ products were delayed due to a backend issue. We have confirmed that some patients received voice calls later in the evening than normal on Tuesday, December 8. The issue has been resolved as of this morning and voice messages planned for today will go…