In order for our Customer Success associates to attend our 2022 Annual Kickoff company meeting, all Customer Success departments, including Support, will be unavailable Monday, January 24 and Tuesday, January 25, 2022 from 11:45 AM until approximately 5:00 PM Eastern Time each day.Please submit your Support requests via modmed® Communities for gGastro® or email at gSupport@modmed.com during this time.
On December 30, 2021, the Centers for Medicare & Medicaid Services (CMS) released changes which impacted the following MIPS Quality Measures (QM) for the 2021 Performance Period: QM111 — Pneumococcal Vaccination Status for Older Adults. QM128 — Preventive Care and Screening: Body Mass Index (BMI) Screening and Follow-Up Plan. Measure Truncated QM111 — Pneumococcal Vaccination
Our offices will be closed on Monday, January 17, 2022, in observance of Martin Luther King Jr. Day. We will reopen on Tuesday, January 18, 2022. We wish you a safe and happy holiday!
For clients that host their own installations outside of our gGastro® Cloud environment. This serves as important reminders on upcoming software deprecations. Please share this with your IT Administrator and plan your upgrade pathway accordingly. Please note the following 2022 upcoming changes: As of March 31, 2022, ModMed Gastroenterology will support only gGastro® version 5.X
EDIinsight, by Waystar, received the following notification regarding ERA delays. No Support tickets for these check dates are needed at this time as the ERAs will be posted as soon as they are made available. Availity is aware of an issue where 835 files for various payers are missing due to a file formatting issue.
This is a reminder for the gGastro® Cloud monthly maintenance window. SCHEDULED: Saturday, December 18, 2021, between 12:00 AM – 6:00 AM Eastern Time APPLICATION IMPACT: All services will be potentially unavailable for the duration of the updates. MAINTENANCE DESCRIPTION: A maintenance window is required in order to apply mandatory security updates to our systems.
Noridian is currently reporting connectivity issues that are impacting the submission of 837 EDI files, response files, and 835 ERA files. Noridian is working to resolve and apologizes for the inconvenience. This issue will delay the submission of claims and retrieval of response files (including 835/Remit files). We will submit all outstanding claims and download
As a follow-up to our previous communication regarding limited functionality involving taking payments, we are writing to inform you that we are pending confirmation from our third-party hosting vendor if the primary cause of the outage has been resolved. However, in our system, error rates have reduced and successful transaction processing is normalizing. What We
The MIPS Webinar on “Submitting 2021 Data from gGastro® and What’s Coming for 2022 MIPS was held on Friday, January 7, 2022, at 12:00 PM ET. Topic covered included: How to submit your 2021 MIPS data from gGastro® The recent Final Rule for the 2022 Quality Payment Program (QPP) What will change for the 2022
Benefit: Unlocking thumbnails allows you to add information to a previously completed note, but it also removes ALL of the signatures. That includes the patient’s signature on consent forms signed in gKiosk™. But don’t worry – gGastro® stores a snapshot of the consent with the patient’s signature. Follow these steps to see how you can