Support
 

[EXPIRED] Resolution: Patient Safety Alert: gGastro® Exception Error — Sunday, March 16, 2025

This message is a follow-up to the patient safety communication we sent to you on Wednesday, March 19, 2025, concerning an issue in the “Plan” section of visit notes or procedure notes introduced by gGastro® version 6.3.7.

This issue has been resolved with the recent upgrade to gGastro v.6.3.7.1 on Sunday, March 23, 2025. 

Action Recommended

We recommend that you carefully review the documentation, particularly the “Plan” section, created between Monday, March 17 – Friday, March 21, 2025, for completeness. Please ensure all intended orders are accurately reflected in the visit or procedure notes.

Thank you for your patience and understanding while we worked to resolve this issue. We apologize for any inconvenience we may have caused your practice. If you have any questions regarding this notice, please contact our Support Team

 

 

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