Support
 

Multiple Payer ERA Delay – ON GOING

EDIinsight, by Waystar, received the following notification regarding ERA delays.

No Support tickets for these check dates are needed at this time as the ERAs will be posted as soon as they are made available.

Availity is aware of an issue where 835 files for various payers are missing due to a file formatting issue. If you are missing 835 files for checks dated 11/11 – current, for one of the following payers/payer IDs, please be aware that we are working diligently to get your files delivered:

83035 – Senior Whole Health
84146 – CHAMPVA HAC
74284 – Driscoll Children’s Health Plan
62179 – HEALTHCHOICE ARIZONA
95567 – Health Net
38692 – AETNA TEXAS MEDICAID AND CHIP
86052 – MERCY CARE PLAN
Kaiser Permanente (multiple Payer IDs)
Aetna Better Health Multiple states:
128KY
128LA
128VA
128WV
128KS
46320
04293 – ALLWAYS HEALTH PARTNERS / NEIGHBORHOOD HEALTH PLAN
11345 – CARECENTRIX
13265 – METROPLUS HEALTH PLAN
31053 – STATE FARM INSURANCE COMPANIES
37259 – SAMBA
39113 – DEAN HEALTH PLAN
45399 – HEALTH CHOICE UTAH
52095 – KAISER FOUNDATION HEALTH PLAN MID-ATLANTIC
52192 – BRAVO HEALTH / ELDER HEALTH
62118 – AETNA SENIOR SUPPLEMENTAL
63114 – VIVA HEALTH PLAN
75190 – CAREFIRST ADMINISTRATORS (NCAS FAIRFAX)
75261 – WEB TPA
77022 – ULTIMATE HEALTH PLAN
77950 – HEALTH ALLIANCE MEDICAL PLAN IL-IA-NE
80141 – HEALTHFIRST NEW JERSEY
OSCAR – OSCAR HEALTH INSURANCE
SX022 – WISCONSIN PHYSICIANS SERVICE GROUP HEALTH (WPS)- INST
TRP1E – TRANSAMERICA LIFE INSURANCE COMPANY

 

RELATED ARTICLES

Limited Functionality – Fax Status Not Being Updated – February 6, 2023

We have identified an issue impacting a subset of gGastro® clients, today, Monday, February…

Reminder: Discontinuation of gTelehealth™ – March 31, 2023

We are writing to remind you that gTelehealth™ will be discontinued, effective on Friday,…

Resolution: Limited Functionality – Outbound Faxing – January 31, 2023

The issue causing limited functionality involving outbound faxing, reported yesterday, Tuesday, January 31, 2023,…