Issue Identified and Resolved: Patients Unable to Use gPortal™

We are writing to inform you that we identified and resolved an issue on Monday, November 29, 2021, in which patients may have been unable to access gPortal™ due to an alert informing them that the date of birth (DOB) they entered was invalid. This issue affected various gGastro® 5.0 versions.

We apologize for any inconvenience this may have caused your patients. If your patients are experiencing any continued issues with accessing gPortal™, please contact us at



Forthcoming Clinical Exchange Lab Restoration in gGastro®: Change Healthcare Outage

As a follow-up to our communication on April 19, 2024, Change Healthcare’s (CHC) Clinical…

gGastro® Cloud Update: Sunday, May 19, 2024, 12:01 AM – 8:00 AM ET

We plan on updating our gGastro® cloud clients to the latest version of gGastro…

Waystar Update: Network Interruption Related to Cybersecurity Issue with Change Healthcare

This is a follow-up to recent communications we have sent to you regarding impacts…