Issue Identified and Resolved: Patients Unable to Use gPortal™

We are writing to inform you that we identified and resolved an issue on Monday, November 29, 2021, in which patients may have been unable to access gPortal™ due to an alert informing them that the date of birth (DOB) they entered was invalid. This issue affected various gGastro® 5.0 versions.

We apologize for any inconvenience this may have caused your patients. If your patients are experiencing any continued issues with accessing gPortal™, please contact us at



Change Healthcare: Planned Downtime: Tuesday, June 13, 2023, from 9:00 PM – 11:59 PM Central Time

Change Healthcare, a third-party vendor that provides outbound clinical lab orders and inbound clinical…

gGastro® Cloud Update: Sunday, June 11, 2023 12:01 AM ET – 8:00 AM ET

We plan on updating our gGastro® cloud clients to the latest version of gGastro…

Patient Safety Alert: Failed Fax Notifications Not Sending for Enterprise Clients — May 26, 2023

We are writing to make you aware that we have identified an issue impacting…