Issue Identified and Resolved: Patients Unable to Use gPortal™

We are writing to inform you that we identified and resolved an issue on Monday, November 29, 2021, in which patients may have been unable to access gPortal™ due to an alert informing them that the date of birth (DOB) they entered was invalid. This issue affected various gGastro® 5.0 versions.

We apologize for any inconvenience this may have caused your patients. If your patients are experiencing any continued issues with accessing gPortal™, please contact us at



Waystar: Electronic Remittance Advice (ERA) Processing Delay: November 22–28, 2023

Waystar has made us aware of an electronic remittance advice (ERA) processing delay in…

Electronic Case Reporting (eCR) Update

If your practice is not attesting to MIPS or the Promoting Interoperability (PI) category…

gGastro® Cloud Update: Sunday, December 3, 2023, 12:01 AM – 8:00 AM ET

We plan on updating our gGastro® cloud clients to the latest version of gGastro…