This is an important patient safety message regarding a rare workflow used in faxing that, if utilized, can result in a mismatched name in the outbound fax queue of gGastro®. This may be impacting a small percentage of our Modernizing Medicine Gastroenterology clients. We identified a series of workflow steps (identified below), which can result in mixing of patient documents…
This is an important patient safety message regarding prescription “follow-up” refill requests impacting our Modernizing Medicine Gastroenterology clients. With the update to the Script2017 standard of ePrescribing, implemented in gGastro® v. 4.71, pharmacies now have the ability to send follow up refill requests to our Modernizing Medicine Gastroenterology clients. In rare instances, when a provider using gGastro® responds to a…
This is a patient safety message regarding service documents that may impact certain Modernizing Medicine Gastroenterology clients. We have recently determined that in some instances users are unable to open signed service documents (e.g., office visit or procedure notes, letters, etc.) and receive the following particular error message: If you encounter this particular error when attempting to open a signed document, the service will…
A notice from Surescripts We recently received a message from our vendor, Surescripts, notifying us of a potential patient safety issue related to possible inaccuracies in Medication History response messages. As we utilize the Medication History from Surescripts in gGastro®, via our connection with Dr. First, please see below the information, along with next steps, that should be taken by…