This is an important follow-up patient safety message to the communication we sent yesterday, Tuesday, October 8, 2024. The issue in which a subset of gGastro® cloud clients experienced inbound and outbound faxes being stuck in “Pending” status has been resolved.
Note: These faxes were not lost; they were previously stuck in “Pending” status. This issue began with the release of gGastro version 6.3.2 on Sunday, October 6, 2024.
We apologize for any inconvenience this may have caused your practice and appreciate your patience as we worked to resolve this issue.
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