[EXPIRED] Patient Safety Alert: Action Recommended — Issue Identified and Resolved: Delays in gGastro® Processing Inbound and/or Outbound Faxes

This is an important patient safety message impacting a subset of gGastro® clients. We have identified and resolved an issue involving delays in gGastro processing inbound and/or outbound faxes. This issue began on Monday, March 24, 2025, and was resolved today, Thursday, March 27, 2025.   Please note: No faxes were lost due to this issue. Finalization for processing may…

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[EXPIRED] Resolution: Patient Safety Alert: gGastro® Exception Error — Sunday, March 16, 2025

This message is a follow-up to the patient safety communication we sent to you on Wednesday, March 19, 2025, concerning an issue in the “Plan” section of visit notes or procedure notes introduced by gGastro® version 6.3.7. This issue has been resolved with the recent upgrade to gGastro v.6.3.7.1 on Sunday, March 23, 2025.  Action Recommended We recommend that you…

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[EXPIRED] Patient Safety Alert: Resolution and Updates: Inbound HL7 Integrations Delayed — Monday, December 9, 2024: Action Recommended

This is a follow-up to the important patient safety alert we sent to you yesterday, Monday, December 9, 2024, impacting a subset of gGastro® cloud clients. The issue causing some users to experience a delay with inbound HL7 integrations (demographics, appointments, and clinical / pathology results), which began on Sunday, December 8, 2024, has been resolved. Please note: If you…

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