Benefit:
Increasing the Scheduler Preferences Appointment Holds Time reduces the incidences of two users double-booking the same timeslot in gScheduler.
Step 1![](https://clients.gmed.com/wp-content/uploads/2023/01/TnT_Double-Booking_Step_1.png)
![](https://clients.gmed.com/wp-content/uploads/2023/01/TnT_Double-Booking_Step_1.png)
Access “Scheduler Preferences”, enter an Appointment Holds expiration time then click “Save”
Step 2![](https://clients.gmed.com/wp-content/uploads/2023/01/TnT_Double-Booking_Step_2.png)
![](https://clients.gmed.com/wp-content/uploads/2023/01/TnT_Double-Booking_Step_2.png)
Click the “Scheduler flyout”, select “Find Available” then filter according to your workflow.
Step 3![](https://clients.gmed.com/wp-content/uploads/2023/01/TnT_Double-Booking_Step_3.png)
![](https://clients.gmed.com/wp-content/uploads/2023/01/TnT_Double-Booking_Step_3.png)
The Scheduler indicates which timeslots are being held by another user.
Step 4![](https://clients.gmed.com/wp-content/uploads/2023/01/TnT_Double-Booking_Step_4.png)
![](https://clients.gmed.com/wp-content/uploads/2023/01/TnT_Double-Booking_Step_4.png)
Select an alternative time slot or wait for the Appointment Hold to expire.