Tips & Tricks

Double-down on Double Bookings


Increasing the Scheduler Preferences Appointment Holds Time reduces the incidences of two users double-booking the same timeslot in gScheduler.

Step 1

Access “Scheduler Preferences”, enter an Appointment Holds expiration time then click “Save”


Step 2
Click the “Scheduler flyout”, select “Find Available” then filter according to your workflow.

Step 3
The Scheduler indicates which timeslots are being held by another user.

Step 4
Select an alternative time slot or wait for the Appointment Hold to expire.



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