exception error

[EXPIRED] Patient Safety Alert: gGastro® Exception Error —Sunday, March 16, 2025

This is an important patient safety message impacting gGastro® clients. Our team has identified an issue in the “Plan” section of visit notes or procedure notes that began on Sunday, March 16, 2025, with gGastro version 6.3.7. Previous gGastro versions are not impacted. As a result of this issue, an exception error may appear when navigating through the plan. Additionally,…

20 Mar 2025

[EXPIRED] Issue Identified: Limited Functionality – January 13, 2025

Our monitoring tools alerted us that a subset of users are experiencing exception errors when launching previously configured Quick Notes. New Quick Notes can be created. Our team is currently investigating the issue. We apologize for any inconvenience that you may experience.