Limited Functionality EDIinsight Server on Wednesday, September 28, 2022

We are writing to inform you that Waystar has made us aware that a subset of EDIinsight (EDI) users may be experiencing issues connecting to the EDI server. This may cause user login slowness, and claim, eligibility, and statement submissions errors. We understand that Waystar is working to resolve the issue. We will provide updates as further information becomes available.…

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Resolution: EDIinsight Server Slowness on Thursday, September 1, 2022

We are writing to inform you that Waystar has made us aware that it has resolved the issue causing server slowness for EDIinsight users, reported today, Thursday, September 1, 2022. Waystar has advised that it is still processing backlog and should expect to be caught up by tomorrow morning, Friday, September 2, 2022. Sincerely, The ModMed Gastroenterology Team

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