EDIinsight by Waystar has been notified that Horizon BCBS New Jersey (payer id 22099) is experiencing connectivity issues with eligibility (270/271). Horizon is actively working to resolve the issue, but does not have an ETA on a resolution. We will send out notices as more information is known.
We have been notified that a data issue caused a delay with generating Anthem and ERAs for check dates 10/22/2021 – 11/10/2021. This may also cause a delay in generating ERAs for the rest of the week. We are aware of the issue and Anthem is working to resolve it as quickly as possible. ERAs
Dear Valued Clients: Our monitoring tools alerted us that some users may be experiencing funding delays. Our team is currently investigating the issue. We apologize for any inconvenience that you may experience. If you have any further questions, please contact our Support Team. Sincerely, The ModMed Team
Enter Your Submission for ModMed’s 2021 MOMENTUM Innovation Award! At this year’s MOMENTUM conference, we not only want to hear your stories about how your practice is leveraging ModMed products and services to drive innovation in your organization — we want to RECOGNIZE them! Therefore, we encourage you to enter a submission for the
We are writing today to clarify the rollout schedule for our latest release of gGastro, version 5.1. Recently in communications posted to our splash page and ModMed Communities for Gastroenterology we inadvertently gave the impression that all cloud customers were to be upgraded the weekend of October 30-31. This information was incorrect. In this case
Benefit: When looking for a specific item within a service note, do you normally scroll from the top to the bottom until you find it? Well, not anymore! There is a FASTER way to find what you are looking for. Here is how. STEP 1 Access a Service Note in gGastro® and click on
On Friday, October 15, 2021, the Centers for Medicare & Medicaid Services (CMS) announced its extension for reweighting requests for performance year (PY) 2020 under the Extreme and Uncontrollable Circumstance (EUC) Exemption policy. Now through Monday, November 29, 2021 at 8:00 PM Eastern Time, CMS will allow clinicians, groups, virtual groups, and Alternative Payment Model
We have been informed by our e-prescribing third party, DrFirst, that they will be performing maintenance and updating their IP ranges. These updates are expected to impact gGastro® prescribing, refill, and formulary features. Downtime is expected on November 7, 2021 between 12:00 AM Eastern Time – 4:00 AM Eastern Time. Outbound prescriptions and inbound refills
An important patient safety issue related to printing, faxing or exporting service documents from gGastro® has been identified. This issue occurs in gGastro® version 5.0 and beyond and does not impact earlier versions. We are working to resolve this issue and plan to deploy a permanent fix in a near future release. Documents that are
Did you miss the gGastro®, gPM™ and ModMed® ASC 5.1 Webinar, held on October 14th? Don’t worry, you can still watch it here! Hosted by the Product and Training Teams, the webinar included information about early preparations that practices can take to help them experience a seamless transition to gGastro® 5.1. You can check out