Waystar has made us aware of an electronic remittance advice (ERA) processing delay in EDIinsight® that took place from November 22–28, 2023. Waystar has stated that the root cause of the issue has been resolved, and the EDIinsight system is actively processing the backlog of ERA files. Waystar has informed us that processing is expected to be complete within 24–48…
If your practice is not attesting to MIPS or the Promoting Interoperability (PI) category for the 2023 Performance Period, please disregard this message. We are writing to update you on the below measure for the 2023 performance period: Electronic Case Reporting (eCR) This is a required measure for 2023 and requires the Eligible Clinician (EC) and/or group to submit reportable…
Please direct this message to your practice’s accounts payable contact (the individual who pays ModMed® invoices). We are writing to remind you that we are migrating customers who pay their ModMed invoices with credit cards to ACH or check. ACH is the preferred method of payment. It is generally more cost-effective and easier to manage than other payment methods. This…
ModMed® is excited to announce the launch of the New Employee Virtual Training Guide available on ModMed® Communities for gGastro® customers. While all clients can utilize this guide, it will be most beneficial for existing clients who are post-go-live and looking for more assistance onboarding new employees. Clients can access this page via the Learn drop-down by selecting Employee Onboarding.…
We plan on updating our gGastro® cloud clients to the latest version of gGastro on Sunday, December 3, 2023, from 12:01 AM – 8:00 AM Eastern Time. Please note: The cloud environment will have intermittent periods of application inaccessibility during this time. There is no update to Desktop Client required for this version. If you experience any interruption in service…
It’s Here! The New, Streamlined Customer Payment Portal and Simplified Invoicing Please direct this message to your practice’s accounts payable contact (the individual who pays ModMed® invoices). The new, enhanced Customer Payment Portal has launched! You should receive a welcome email with a link to the new portal. This portal provides streamlined and easier-to-read invoices, plus an improved ability to…
Please direct this message to your practice’s accounts payable contact (the individual who pays ModMed® invoices). On Wednesday, November 15, 2023, we will introduce a new, enhanced Customer Payment Portal with new streamlined and easier-to-read invoices, plus improved ability to access your invoices and update billing information! This portal will help simplify your payment process to ModMed. Note: You…
Please direct this message to your practice’s accounts payable contact (the individual who pays ModMed® invoices). We are pleased to announce that in a few weeks, we will introduce a new, enhanced Customer Payment Portal with new streamlined and easier-to-read invoices, plus improved ability to access your invoices and update billing information! This portal will help simplify your payment process…
The gInsights™ main menu has been updated with a new user interface. The Analytics 2.0 interface makes it easy for you to locate reports. Check out this video more...
Please direct this message to your practice’s accounts payable contact. We are pleased to announce that in mid-November 2023, we will introduce a new, enhanced Customer Payment Portal with new streamlined and easier-to-read invoices, plus improved ability to access your invoices and update billing information! This portal will help simplify your payment process to ModMed®. The new Customer Payment Portal…