gGastro® Tips and Tricks – Search Medication Strength
Searching for a drug’s strength, along with the name, can help you prescribe faster.
Issue Identified and Resolved: Limited Functionality with Payment Processing — Wednesday, January 15, 2025
This afternoon, Wednesday, January 15, 2025 at approximately 2:26 PM Eastern Time (ET), our team identified an issue involving limited functionality with payment processing. This issue impacted a subset of ModMed® Pay users. Our team resolved this issue at approximately 2:54 PM ET today, January 15, 2025. This issue impacted payment processing and may have resulted in payment failures…
[EXPIRED] ModMed Pay: Resolution / Action Recommended: Limited Functionality with Payment Processing — January 14, 2025
The issue causing limited functionality with payment processing, reported on Tuesday, January 14, 2025, has been resolved. This issue impacted a subset of ModMed® Pay users. Action Recommended: Practices should review the ModMed Pay Dashboard to determine if any payment was successful.= If the payment was successful, it should be manually recorded in gPM™. If the payment does not display…
Holiday Office Closure: January 20, 2025
Our offices will be closed on Monday, January 20, 2025, in observance of Martin Luther King Jr. Day. We will reopen on Tuesday, January 21, 2025. We wish you a safe and happy holiday! Please note: For urgent issues, our Support Team will be available via Support case on ModMed® Communities for gGastro®, email at gSupport@modmed.com, and phone at 866-459-4227…
Catch Up On CAHPS!
The Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Systems (OAS CAHPS) is a survey implemented by CMS to report on and evaluate patient healthcare experiences. This survey is mandatory for all ASCs. ModMed® assists in the transmission of data to your CAHPS vendor by allowing you to customize and generate a comma-delimited file using a backend…
Issue Identified: Limited Functionality – January 13, 2025
Our monitoring tools alerted us that a subset of users are experiencing exception errors when launching previously configured Quick Notes. New Quick Notes can be created. Our team is currently investigating the issue. We apologize for any inconvenience that you may experience.
[EXPIRED] gGastro® Desktop Client v.1.2.0.10 is Now Available
We are writing to inform you that a new version of Desktop Client, version 1.2.0.10, is now available for download. The new Desktop Client is recommended but not required. If you choose to utilize this new Desktop Client, please have your IT support services download this new version, available here. As a reminder, the Desktop Client tool allows the browser…
Waystar: Payer ID Update: Tricare East (TREST)
Today, Monday, December 30, 2024, EDIinsight® by Waystar notified us of important changes related to the T-5 TRICARE East Region: New TRICARE East regional contracts will go into effect soon: The Department of Defense (DoD) recently awarded the T-5 TRICARE East Region contract to Humana Government Business (HGB). Furthermore, PGBA will soon replace Wisconsin Physicians Service (WPS) Military Veterans Health…
[EXPIRED] Holiday Office Closure: January 1, 2025
Our offices will be closed on Wednesday, January 1, 2025 in observance of the New Year’s holiday. We will reopen on Thursday, January 2, 2025. We wish you a safe and happy holiday!
[EXPIRED] gGastro® Cloud: v.6.3.5 Release Update
We plan on updating our gGastro® cloud clients to gGastro version 6.3.5 on Sunday, January 12, 2025 from 12:01 AM – 8:00 AM Eastern Time. The cloud environment will have intermittent periods of application inaccessibility during this time. An updated version of the Desktop Client (which is recommended but not required) will be available on ModMed Communities for gGastro by…