Correction to Incorrect Amounts Displayed on August 2023 Merchant Statements

We recently resolved an issue in which the August 2023 merchant statements displayed incorrect amounts in some fields. We have updated the statements to display the correct values for the “Card Present” and “Card not Present and Amex” “Amount of Sales” and “Total” fee amounts.  

Please note: The merchant statements on which fields may have displayed incorrect values are the August 2023 statements posted to your dashboard between September 3, 2023 – September 11, 2023, inclusive.  

If you have further questions, please contact our Support Team.



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