Update: ModMed® Pay Missing Ledger Payments on Thursday, September 15, 2022

This is a follow-up to the communication we sent on Thursday, September 15, 2022, regarding an intermittent issue in which some payments were successfully processed, but did not immediately update in gPM™.

Please refer to the ModMed® Pay Dashboard between 11:16 PM Eastern Time on September 14, 2022, and 9:56 AM Eastern Time on September 15, 2022, for any payments that were processed successfully but did not update within the patient’s ledger. Please make any necessary adjustments to the patient’s account.

We apologize for any inconvenience this may cause your practice.


The ModMed Gastroenterology Team



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