Support
 

Upcoming Downtime to Change Healthcare: May 21 and May 22, 2022

This notice impacts gGastro® clients who utilize the bidirectional clinical lab ordering and results system generated by Change Healthcare.

We are writing to make you aware that Change Healthcare has informed us of upcoming downtime in its system. This downtime will occur:

  • Saturday, May 21, 2022 12:01 AM Eastern Time (ET) – 7:00 AM ET
  • Sunday, May 22, 2022 12:01 AM ET – 7:00 AM ET (if needed)

During these timeframes, outbound lab ordering will be unavailable and inbound clinical lab results will be delayed until the window is complete.

If you experience technical issues outside of the May 21 and May 22, 2022 maintenance windows, please contact our Support Team at gSupport@modmed.com.

 

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