Support
 

Plan to update to iOS14 this fall (2020)

Changes in minimum iOS system requirements this fall (2020)

This update impacts practices utilizing Apple devices with gKiosk™ and gGastro Mobile.

To stay in line with Apple’s recommended iOS security standards, Modernizing Medicine Gastroenterology will be updating our minimum iOS system requirements with the gGastro v. 5.0 release, currently scheduled for November 30, 2020.  This requirement will impact gKiosk™ and gGastro Mobile.

What does this mean for your practice?

For gKiosk:
Update your iPadOS software to iPadOS14 when Apple releases iPadOS14 later this fall (2020).

If running gGastro Mobile on an Apple Device:
Update your iOS software to iOS13 (currently available in the App Store) or iOS14 when Apple releases it later this fall (2020).

These will be the only supported iOS versions for each application in gGastro 5.0 and later.  To ensure continued functionality, all iOS devices should be updated to the minimum iOS version prior to the gGastro 5.0 release.

When will iOS14 be available?

Apple has not provided a specific date for the release of iOS14, but it is expected to be available this fall (2020).  We plan to communicate more information once a release date is finalized by Apple.

Will we have to upgrade our equipment?

We do not anticipate any hardware depreciations from Apple at this time. All of your current devices should work with the latest versions of iOS.

We believe that this is a necessary upgrade to help protect your practice and patient information, as Apple no longer supports their older iOS versions once they release a new iOS and it is not possible to ensure that unsupported devices and operating systems remain compliant with industry security standards.  

If you have any questions about this update, please contact our Support Team.

 

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