Benefit:
gTelehealth™ allows your practice to work remotely, and still work together within gGastro. While it is not necessary to create appointment statuses specific to gTelehealth™, it may assist with the gTelehealth™ visit workflow.
STEP 1
Access Appointment Status Configuration.
STEP 2
Click New, then enter the new appointment status name, and any applicable properties that your practice may rely on, such as color and Area. Click Save once complete.
STEP 3
In the Scheduler or My Activities any gGastro user can update the appointment status as per the standard workflow.
Suggested gTelehealth™ Statuses:
- “gTH Session Started” when the medical assistant, or other gGastro user starts the session.
- “gTH Patient Waiting” or “gTH Ready for Provider” when the patient has joined the call. This is the appropriate status for the provider to join the session.
- “gTH Tech Difficulties – CALL PATIENT” would indicate that the patient is experiencing some technical issue and is unable to join the gTelehealth™ call. You may need to call the patient directly on the phone number documented in patient demographics.
- You may even just copy your existing statues and add the “gTH” prefix to mimic the same workflow during a gTelehealth™ session.
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