gPM Clients: Message from Practice Insight: WPS Ongoing Connectivity Issues (Jan. 18, 2018)

Please see the message from Practice Insight:

WPS ONGOING Connectivity Issues – January 18, 2018

Practice Insight has been notified by WPS that they are still experiencing intermittent server issues.

WPS is actively working to resolve the server issues, but does not have an ETA on a resolution.

This issue will delay the submission of claims and retrieval of response files (i.e. 999, 277CA, and 835/Remit files).

Practice Insight will submit all outstanding claims and download responses as soon as this issue has been resolved.

Affected Payer ids:

WPS COMMERCIAL, payer id 00235
ARISE HEALTH PLAN, payer id 39185
TRICARE EAST, payer id TREST
TRICARE FOR LIFE, payer id TDFIC
VETERANS AFFAIRS PCCC REGION 3, payer id VAPC3/VAPCCC3
VETERANS AFFAIRS PCCC REGION 5A, payer id VAP5A/VAPCCC5A
VETERANS AFFAIRS PCCC REGION 5B, payer id VAP5B/VAPCCC5B
VETERANS AFFAIRS PCCC REGION 6, payer id VAPC6/VAPCCC6